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Communications and Membership Manager


Job Description

Job title: Communications and Membership Manager

Location: Flexible but easy access to London will be essential, as will occasional travel to Leeds.

Role: Permanent and full time. We are open to considering more flexible working options (e.g. working a minimum of four days per week).

Salary: £36,150 (FTE) – plus £4,000 London Allowance if applicable

Are you passionate about health and social care?
Are you an all-round strong communications performer?
Have you run proactive comms campaigns?
Do you enjoy creating great content for bulletins, social media and the web?
If so, this could be the role for you……

We would love to hear from you if you have:

Solid stakeholder engagement and relationship management skills
Strong negotiation and analytical skills
Experience of campaigns, social media and member engagement 
Experience in strategic planning, account management and communications evaluation
A successful track record of delivering proactive media campaigns and plans

About the role

This is an exciting time to join the NHS Confederation. We are the only member organisation that represents the whole of the health and care system as the NHS move towards system working in the largest shakeup in recent years. They will engage in a wide range of communications activity, influencing and campaigning on behalf of our members. 

The role is part of the external affairs team, which also leads on public affairs and media relations and as such, the postholder will be expected to form part of the press office on-call rota alongside other colleagues, for which an additional allowance will be provided. 

This will be a London-based role but as our organisation continues to operate remotely in response to the coronavirus pandemic, we are open to receiving applications from further afield providing that travel to the city will not be a problem in future, subject to business need. Also, as our organisation has an office in Leeds, occasional travel to this site (for example; one day every two months post pandemic) may be required. 

About you

You will have worked already in communications, either in a charity or NHS organisation, and have a proven track record in a range of comms disciplines, from achieving good coverage to creating strong member-led content for websites, social channels and bulletins.  You will be able to demonstrate a creative flair for communicating complex information in accessible ways, understand how to represent member views and use them effectively to influence decision-makers. 

About us

The NHS Confederation is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our staff networks and a staff forum.

The NHS Confederation is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly to respond to changing circumstances and we want to ensure we do as much as possible to help support a work life balance and take care of employee health and wellbeing.

You will receive an excellent benefits package, including 30 days annual leave, pension scheme, flexible working, salary sacrifice schemes and travel season ticket loans. 

To Apply

Please download the job description, read the application guidance and complete the application form. Please note we do not accept CVs. 

Application deadline: 9th May 2021 (midnight)

Interview date: TBC, w/c 17th May or w/c 24th May 2021


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    Ambient B2B & B2C Media Sales Conferences, Events & Exhibitions Outdoor & Out of Home Business Intelligence & Analytics Digital, Online & Social Media Print & Publishing Advert / Media / Entertainment Media PR & Communication
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