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Relationship Manager


Job Description

Employment type: Fixed Term

Contract Duration: 6 months

Location: Flexible within England & Wales

Department: Local Relationships and Change

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
As an organisation with over 250 members our relationship with the network is essential to us all achieving our vision.

The Relationship Manager is a key connector within the organisation. Each Relationship Manager supports the Leadership Team within an allocated number of Local Citizens Advice.

This role requires an ability to build a relationship with our network, understand and respond to their needs and work effectively with colleagues across the organisation to gather, share and respond to intelligence.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

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