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Data Analyst


Job Description

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Home networking and communications is key to the success of Sky's next generation of customer services. Delivering a high-performance stable broadband offering, together with a leading in-home connectivity solution, Home Communications products will underpin the future for delivery of these services. Ensuring the seamless integration across a range of diverse products and technologies is required to ensure that Sky's world class and award-winning products always embrace quality, ease of use, clarity of purpose and always have the wow factor.

As a member of the Home Communications teams, you'll help deliver insight to answer business questions and track the performance of our in-life Home Comms products. Optimising our customer experience to ensure our teams are delivering the best and most up to date software.

What you'll do:

  • Partner closely with Engineering Management to design and analyse experiments that drive key quality decisions

  • Champion data-driven decision-making by identifying, structuring, and executing product and performance analyses.

  • Define KPIs and build automated dashboards, reports, and models to enable cross-functional teams to make faster, better decisions.

  • Provide recommendations for data improvement, quality, and efficiency of data.

  • Proactively perform data exploration on internal systems to discover future testing opportunities

  • Engage with multiple product development workstreams in an agile working environment

What you'll bring:

  • Experience with data scripting languages (e.g. SQL, Python, R etc.)

  • A solid grasp of common statistical methods and applications (A/B testing, time series analysis, forecasting and regression)

  • Experience using data access tools and building dashboards and analyses with large datasets and multiple data sources

  • Experience with data visualization and presentation, turning complex analysis into insight

  • Self-motivated individual who can work in a fast-paced environment.

  • Clear and flexible communicator capable of exchanging ideas or summarising technical information with appropriate levels of detail depending on audience.

We're the team behind the infamous Sky products line-up. From Sky+ to Sky Q. From hardware and software to intricate design. Could you help us turn an idea into the next big thing? As a team, we're collaborative, empowered and innovative - together, we're proud that everyone's favourite Sky products are #MadeByUs.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place

  • A generous pension package

  • Private healthcare

  • Discounted mobile and broadband

Where you'll work:

Our location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away


Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to support you as much as we can with flexible shift patterns.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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