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People Business Partner (Volunteering & Community)


Job Description

The National Trust was set up to look after places and spaces so people and nature can thrive. We look after countryside, coastline, historic sites and green spaces, to ensure everyone benefits which, in Northern Ireland, includes caring for 22% of our coastline, 46 sq. miles of countryside, including Slieve Donard and the Giant's Causeway, and historic family homes such as Mount Stewart, Castle Ward and Florence Court.

In Northern Ireland, we currently have some 800 volunteers engaged at our Properties and are embarking on some exciting projects in our local communities to further connect people with nature, beauty and history. As People Business Partner (Volunteering & Community) you'll be focused on translating and leading the charity's volunteering and community strategy within the Region and raising the capability and confidence of our General Managers, Property Leadership Teams and Volunteer Managers to manage and lead volunteers and to develop and deliver our community plans.

What it's like to work here

We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that. We don't want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.

What you'll be doing

This is a relatively new role to the Trust, working closely with senior clients, acting as a strategic partner and internal consultant on the full range of volunteering solutions and community relationship opportunities. This role, though based in Northern Ireland, is part of the wider National Trust People Partnering Team, and you will work with and alongside People Business Partner (Volunteering & Community) colleagues across the organisation, as well as central specialists.

In Region, you'll be partnering with your senior clients to support them in building their approaches to volunteering, community relationships and inclusion. You'll do this by providing advice, training & coaching as needed at our Properties and across the Northern Ireland Region. You will identify and prioritise the support you provide and will ensure solutions are developed with inclusion in mind. You'll be using your experience in stakeholder management and effective partnering to build trust and will develop capability and confidence through planned training and development activity. Please refer to the role profile and our website for more detailed information on the expectations of the role and our Values and core purpose.

Who we're looking for

Everything you do will be in harmony with our Values, ambitions and our Core Purpose. With a wide range of skills in your toolkit, you'll particularly need to demonstrate the following skills and experience:

  • An excellent understanding of good practice in volunteering and volunteer management, tools and techniques to support community and stakeholder engagement
  • Experience of partnership working and participatory approaches, along with experience of innovation in volunteering and different approaches to participation
  • Substantial experience of successfully developing and implementing new products and approaches to volunteering
  • Ability to work collaboratively with a range of senior internal and external stakeholders
  • Understanding of social trends, different audience motivations and the external context impacting on volunteering and community relationships
  • Strong knowledge of the relevant legislative requirements relating to the role including safeguarding, access and legal distinctiveness of volunteering
  • Strong demonstrable experience of coaching, facilitation and training skills, along with listening, building trust and the ability to deliver a high quality service
  • Demonstrable influencing and negotiation skills, problem solving and change management

Please articulate and identify clearly on the application form how you demonstrate and meet these criteria.

Your base location will be Rowallane House and Garden in Saintfield, but we work flexibly and there will be an opportunity to explore and agree remote working arrangements which strike the right balance for you and the Trust. The role will also involve travel to properties and Regional offices to meet with your clients as required.

We know that we can't serve our diverse audiences without firstly celebrating the diversity of our people. That's why we are working hard to create an inclusive culture where everyone feels a sense of belonging.

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