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Technical Content Author


Job Description

Your new role

If you are a creative and innovative thinker, who wants to work in one of the UK's leading HealthTech organisations, we want to hear from you!

We are looking to appoint a brilliant Technical Content Author to create engaging and user friendly content for both technical and non-technical users of our flagship product, EMIS Web. You'll work closely with a range of teams including our development, clinical design and release teams to understand the new features, enhancements and bug fixes that are developed within our Software so that you can describe them to our customers ahead of their upcoming releases; we'll also look to you on how guidance of how we do this whether it's digital,PDF or through our EMISNOW platform.

As we work in an agile environment, there will be new releases requiring content at the end of every 2 week sprint, and it's therefore essential you are used to working at pace whilst ensuring all content is grammatically and factually accurate aligning with our brand guidelines, tone of voice and audience.

Thinking outside of the box is key to this role and we'll give you the opportunity to use your creativity to research, understand and adopt new and different ways of creating user facing content to maximise customers self-learning experience and support them in understanding changes to their systems.

Please note this is a remote role but you may be required to travel to one of our collaboration hubs from time to time (Leeds/Bolton).

The team you'll join

You'll join our Software Delivery Team reporting into Kevin, Senior Software Delivery Manager and working alongside our 3 Software Delivery Managers and another Technical Content Author. As part of this role you'll receive a thorough induction including going through the training our users go through, meeting people who use our software whilst being supported by a variety of teams at EMIS.

What you'll bring

These are the skills and experience you'll need to set yourself up for success in this role, however we'd still love to talk to you even if you don't tick all of them.

- Prior experience in the production of online content/technical documentation or training materials

- Excellent command of the English language both written and spoken

- Strong organisational, communication and planning skills

- Methodical with strong attention to detail

- Any Software Development knowledge would be highly beneficial whether that be from previous experience writing within an IT/Tech team or another role within tech.

What we'll give you

As well as a competitive salary, you'll get a benefits package which includes 25 days holiday a pension, life assurance, gym and high street discounts and access to the LinkedIn learning platform.

We also take our corporate social responsibility pretty seriously and we believe in giving back to our community, so you'll get the chance to be involved in lots of fundraising events throughout the year!

Who we are…

EMIS is the UK leader in connected healthcare software and services. Our solutions are widely used across every major UK healthcare setting, from primary and community care to high street pharmacies, secondary care and specialist services. Dedicated to creating and implementing innovative IT solutions, we're giving healthcare professionals access to the information they need to provide better, faster and cheaper patient care.

Next steps…

Once you have applied your application will be reviewed by our Talent Team we'll let you know either way if you'll be progressing to the next stage or not. Our interview process will be one stage with Kevin, the manager for this role and a team member from our online training team.

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