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Principal, Standards & Audience Protection


Job Description

Ofcom currently licenses around 2,000 television and radio broadcasters and has statutory duties to set and enforce standards for the content broadcast on those services. Ofcom also has duties to ensure that on demand programme services meet required content standards.

The Standards and Audience Protection (SAP) Team, within the Broadcasting and Online Content Group, are responsible for defining and enforcing content standards to ensure that audiences are protected. Technological advances and new services have led to a greater range of choice of content for audiences. They can now decide what to watch, read, listen to or interact with in more ways than ever before. A key part of our work is to address the challenges of the future of content regulation across different platforms and to ensure that appropriate protections are offered to audiences in an effective and timely way.

We are looking for two Principals to join the team. Both roles will be required to:

Lead on areas of policy relating to the enforcement of the Broadcasting Code including audience research, policy discussions and strategy and stakeholder management/engagement, as well as oversee the SAP Team's strategy work and liaison with key Ofcom internal stakeholders; and be involved in the oversight and delivery of the assessment and investigation of complaints about TV, radio and on-demand programming on the services Ofcom regulates.

Subject to the experience and skills of the successful candidates, it is envisaged that one of the two roles will be required to devote more of their time to policy issues, whilst the second role will be required to devote more of their time to enforcement work.

Applicants should be aware that a key element of this role will be assessing and investigating complaints about audio-visual content. This content may include potentially very highly offensive material and graphic images.


  • Coordinate and deliver SAP Team policy and strategy and oversee specific projects either individually or jointly with other SAP Team Principals. Lead the SAP Team's input into all aspects of Ofcom Strategy, including the SAP Team's input into key Ofcom corporate and strategic projects and documents.
  • Take ownership of work delivery to time, quality and cost across a range of complex and challenging standards and audience protection projects and casework involving the broadcasting and/or on demand programme sectors.
  • Lead policy work in all areas of the work of the SAP Team and engaging with external and internal stakeholders on policy discussion around content regulation and audience protection.
  • Act as an expert and leader and demonstrate agility by taking responsibility for delivery across all areas of the team's remit.
  • Oversee standards casework including: the delivery of high volumes of assessment casework and the drafting of high-quality investigation decisions up to Sanctions.
  • Lead, develop, motivate, and empower high calibre colleagues to deliver the work.
  • Together with the Standards and Audience Protection Management Team prioritise diversity and inclusion in all areas of the team's work and behaviours.

Essential Skills and Knowledge:

  • Able to take responsibility for effective and timely delivery of high-quality work across the team's remit.
  • Strong track record of delivering complex work and/or projects to time.
  • Gets to the heart of complex issues, demonstrating command of detail and of the bigger picture.
  • Able to pre-empt, manage and resolve risks, escalating when necessary.
  • Able to produce and edit concise, high quality, well written drafts of high profile/complex documents, providing direction on style and tone and ensuring overall quality.
  • Able to quickly and effectively prioritise delivery of tasks under time pressure.
  • Excellent interpersonal and communication skills, and the ability to engage effectively with a wide range of internal and external stakeholders.
  • Manages certain aspects of external relationships, acting as an ambassador for Ofcom
  • Demonstrates good editorial judgement and strong knowledge and experience in the area of broadcast and/or on demand content standards.
  • Demonstrates sector and specialist knowledge, acting as an expert and thought leader who can influence Ofcom's thinking and direction.
  • Acts as a positive role model for other colleagues, valuing diversity and encouraging others to do the same, showing fairness and respect.
  • Inspiring manager, with a strong track record of motivating, developing, empowering and delegating to colleagues effectively and efficiently.
  • Able to demonstrate flexibility and adaptability, for example, leading delivery of work in areas beyond own specialism/s, and scoping and implementing remit changes.
  • Able to identify and take account of strategic and other priorities, and direct resources accordingly.

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    Business Intelligence & Analytics Television, Cinema & Radio New Media & Social Media Strategy, Planning & Buying Editorial & Content Media PR & Communication
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    Recruitment Agency
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