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Content Producer


Job Description

Are you a creative individual with experience of producing digital content? Could you champion the needs of our users by scoping, writing, editing and publishing multi-channel advice content? Then join Shelter as a Content Producer and you could soon be doing just that.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change - with individuals, in communities, across society - and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

We work with users of our online advice services and colleagues across Shelter to make our services and information simpler, clearer and actionable. Rule one for us is "always start with user needs". We create digital products and services that people prefer to use over other options. And, we want you to play a vital role at the heart of the team that writes high-quality, user-focused content and understands the web, technology and people.

About the role
Your main focus will be on producing online advice content across various digital channels for use by Shelter's audiences. However, because we work with wider teams on many of our projects, you could be working with Product Managers and owners, developers, designers, policy specialists, legal teams, senior management - anyone it takes, in fact, to produce world-class online products and services.

About you
You'll need an excellent all-round understanding of web publishing and using a content management system. You'll also need experience of producing high quality user-focused content, i.e. you have extensive experience of how to produce content with a user, not a client, in mind first and foremost, you're able to take complex language and processes and make them simple to understand. What's more, you're great at explaining your decisions clearly and adept at researching, analysing and conveying complex information to a variety of different audiences.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

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    Ambient B2B & B2C Media Sales Conferences, Events & Exhibitions Outdoor & Out of Home Business Intelligence & Analytics Digital, Online & Social Media Print & Publishing Advert / Media / Entertainment Media PR & Communication
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