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Visitor Services Assistant


Job Description

Job Title: Visitor Services Assistant

Region: Alrewas in Staffordshire

Directorate: National Memorial Arboretum

Contract: Casual

Salary: £8.72 per hour

About The National Memorial Arboretum

The Arboretum is the UK's year-round centre of Remembrance and part of The Royal British Legion. Home to over 350 memorials, including the nationally important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.

Our Values and Behaviours

Does the following describe you?

  • A desire to provide great customer service
  • Enjoy and thrive in working in teams and with others
  • Passionate about supporting the ongoing development of the Arboretum
  • Come to work each day to be the best you can and to learn and develop
  • An encourager, eager to share your knowledge and experience to help others

If so, we would like you hear from you.

The Role

Against this exciting backdrop, the Arboretum is looking for a Visitor Services Assistant to work on a casual basis to help support our visitor services and car parking team.

You will work with our great team of staff and volunteers to welcome and assist our visitors. You will need to have excellent communication skills with the ability to effectively deal with all visitor questions and feedback. You will also act as an ambassador for the Arboretum, actively promoting our site and services.

The Arboretum is open every day of the year (except Christmas day) so you will need to be available to work during our busy weekends and bank holiday periods.

How to Apply

Please apply by clicking 'Apply online'

Closing date for this role is Sunday 18 th October 2020

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

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