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Content Designers


Job Description

Bring your Content Design expertise to us and in return we'll give you an amazing career with growth and learning opportunities. Come and work for one of the best kept secrets in I.T.

Role Overview:

Sopra Steria has an excellent opportunity for 2 Content Designers within the UK Design Team, one role will be senior, the other junior, both will report to the Content Design Lead. The roles will involve working on projects mostly within government sector, providing high quality content design for projects and clients, as well as being actively involved in promoting Content Design as a discipline within the company and to our clients.

Some of the key responsibilities, depending on level, will include:

  • Create compelling user centered content for user needs
  • Support the Content Design Lead with establishing content design as a discipline within a newly forming team, including educating internal stakeholders on ways of working and the benefits of excellent content design
  • Support clients to connect their content to their users in a meaningful way
  • Collaborating with service designers, visual designers and UX designers to design high quality user experiences
  • Working with user researchers to understand user behaviour and support usability tests
  • Writing, scoping, editing and publishing across a range of channels
  • Able to contribute to and use style guides and design patterns
  • Confident interpreting information and presenting in a relevant and digestible form to stakeholders and users, with a high level of awareness of their needs and levels of comprehension
  • Support the development of the UK Design Team blog
  • Provide peer review support for content design team

Essential Skills, again dependant on level:
  • Content design - copywriting skills, extensive experience writing for the web and is able to create microcopy
  • User-centered design - An advocate for user-centered design and knowledge of design principles Accessibility - Confident writing to comply with WCAG accessibility standards
  • User focus - Skilled at creating content to guide and engage users, that helps users complete tasks and transactions and also able to identify user needs, issues and stories
  • Brand - Experience of working with brand strategy and the ability to create content in the tone of voice of the organisation's identity or brand
  • Strategic thinking - Able to evaluate current strategies and provide guidance to others on working in a strategic context
  • Consultancy - Able to identify, evaluate and recommend content design options and describe the reasoning behind them, and confident operating independently on projects with minimal direction
  • Communication - Strong communication skills with an ability to support clients towards understanding new perspectives and ways of working
  • Stakeholder management - Able to build and develop strong stakeholder relationships, and educate on the benefits of good content design
  • Agile working - Experience of working within agile teams, understands concepts of agile methodology and has experience of applying it on projects
  • Collaboration - Able to work closely and iteratively with service, visual and UX designers across multiple projects at once
  • Prototypes - Confident working on prototypes, understanding technical parameters an restrictions
  • Research - Confident using data, evidence and research

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