Aug 14, 2019

Client Services Director

  • Sopra Steria Recruitment Limited
  • Manchester, UK
Full-time Ambient Business Information - Analytics Conferences, Events & Exhibitions Digital, Online & New Media Outdoor & Out of Home Television, Cinema & Radio

Job Description

Sopra Steria Recruitment Ltd are recruiting a Client Services Director for a Marketing PR agency.

The client services team are the project managers and responsible for co-ordinating the tactical delivery of all client strategy and ensuring the quality that goes out of the door. We are looking for an experienced strategic thinker with consumer experience to lead our busy homes and interiors department.


  • The total P&L for accounts in line with responsibility and relevant projects within the agency
  • To stay abreast of all account invoicing and matching against outgoings

Client Satisfaction

  • Strategic direction and account direction to ensure quality and client satisfaction
  • Attend and agree dates for campaign reviews and proposal/planning meetings (where required)
  • Trouble-shooting across relevant accounts
  • 24/7 issues and crisis availability
  • Ultimate responsibility - quality control across all relevant accounts

Team development

  • Development of Client Services Managers
  • Developing a team sense of harmony
  • Work with Group Client Services Director/Strategy team on all big campaign plans to ensure quality

If this sounds like an opportunity that would interest you then please send across your CV ASAP to avoid disappointment.

Sopra Steria Recruitment is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.

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