Jul 14, 2019

Receptionist - Basingstoke

  • Serco Leisure
  • Basingstoke, UK
Full-time Ambient Business Information - Analytics Conferences, Events & Exhibitions Digital, Online & New Media Outdoor & Out of Home Television, Cinema & Radio

Job Description

Receptionist | Basingstoke Aquadrome

Hours: 38 per week between Monday to Sunday

Salary: £16,222.96 per annum

An exciting opportunity has arisen to join our team at Basingstoke Aquadrome, who are recruiting for a Receptionist to work 38 hours per week covering earlies, lates and weekends on a 2-week rota pattern.

Basingstoke Aquadrome has a wide range of facilities offering an excellent choice of sporting and leisure activities. The facilities include a fitness suite, swimming pool with flumes, rapids and splash pools. There is also a workout studio, health suite and café. The Aquadrome is open from 6 am to 1 pm Monday to Friday and 7 am to 8 pm Saturday and Sunday.

Job Purpose:

The Receptionist role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction. This may be face to face or over the telephone.

In addition, there will be times when they will be required to assist other members of staff.

Main Duties and Responsibilities:

Operation of cash register, including the collection of cash and issuing receipts, in doing so following laid down Financial Procedures.
Balancing and banking of daily income.
Dealing with general enquiries, and bookings either by telephone or in person.
Promoting good customer relations.
Selling the products and services that the centre offers, both at your place of work and also at its other sites.
Assisting in marketing the facility by ensuring that any promotional leaflets and brochures etc are effectively display, and to assist in their production, as required.
The job holder must wear the designated uniform provided when on duty and follow appropriate code of appearance.

Essential / Desirable Skills for the role:

Experience of working in a similar role/environment would be desirable
NVQ Level 2 Qualification desirable
Good customer care & communication skills.
Experience in the use of IT systems

Some of the benefits of working for Basingstoke Aquadrome are:

Free use of the facilities
Discounts on the Leisure park which includes golf and ice skating
Onsite carpark
Excellent Training & Development opportunities

If you have the essential skills, experience and qualifications to fulfil this role, please apply now and upload a copy of your CV in a word or PDF format.

Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate.