NATIONAL TRUST

  • United Kingdom
Full-time
NATIONAL TRUST Morpeth NE61, UK
Summary An opportunity has arisen to join the Visitor Experience Team responsible for promoting Cragside through a range of traditional and digital marketing and communications channels. The role offers the right candidate a rare mix of elements - to work directly at a popular visitor destination and with fascinating mix of heritage, working within a wider support structure of a large organisation and marketing departments, whilst promoting a charitable cause where you can see the direct impact of your work locally. For a well organised and ambitious individual the role offers enormous potential and tremendous variety. What it's like to work here Set in the heart of the stunning Northumberland landscape, Cragside is a unique place to work. Here William Armstrong, the brilliant engineer and manufacturer, built a wonder of the Victorian age. Here he created artificial lakes, generated his own hydro-power, pioneered electric lighting, installed telephone systems and built a world of experimentation and innovation that inspired the way we live today. We carry this ethos into the 21st Century - developing and implementing experimental and innovative ways to bring Cragside to life for today's visitor. Just as Armstrong's vision was brought to fruition through creative collaboration, today a multi-disciplinary team works to look after the place in a way that makes it enjoyable and relevant to our visitors, allowing them to connect with it on an emotional level too. What you'll be doing Working as part of the Visitor Experience team, you will be responsible for overseeing all the marketing activity, both on and off the property, ensuring a proactive approach is used to drive visitors to Cragside. Working closely with the Cragside team as well as regional peers, you will tailor marketing activity to respond to a year-round offer, spotting opportunities to drive business as well as deepening visitor engagement throughout the year. Working closely with regional consultants, you will align your work to national campaigns, ensuring members are kept informed of seasonal offers at Cragside. You will also work with external stakeholders to help influence a local audience, developing relationships with tourism partners. You will use data and analytics to develop a robust marketing plan, identifying opportunities to increase engagement through a variety of channels including the website and social media. With a great eye for detail, you will champion the brand through all written communications, using your creativity to develop adverts as well as proactively seeking opportunities to write press releases. Who we're looking for You will have: Practical experience in a marketing role or in some aspects of marketing communications Experience of developing and implementing marketing and communications plans Knowledge of relevant legislation: marketing codes, data protection, copyright and model release Proven track record in creating, using and editing content in different channels (web, social media, PR, email) Excellent written and verbal communication skills Ability to spot potential risks to reputation and escalate them accordingly Have excellent interpersonal and networking skills, with the ability to influence, advise and negotiate at all levels within the organisation and with external agencies Well organised and able to manage multiple priorities and varying pressures to meet measurable targets and deadlines Strong understanding of the importance of online presence and ways to promote visits to our website and social media channels The package Benefits Benefits include flexible working whenever possible plus free parking at most locations. You'll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18). Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it. Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you. All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year !
Aug 08, 2019
Full-time
NATIONAL TRUST England, UK
This is an exciting 1-year fixed term project role to be at the forefront of a developing project, improving and testing new ways for Outdoor Accommodation. It goes beyond the business as usual and focuses on developing and expanding our current outdoor accommodation offer and creating a more exciting and dynamic coastline. This projects forms part of a larger landscape project, looking at the whole of the National Trust ownership across the Exmoor Coastline and working at a truly landscape scale - across two portfolios, to create a more financial sustainable future. Due to the nature of this role a driving licence and access to own vehicle is required. What you'll be doing We are looking for an Outdoor Accommodation Project Coordinator, somebody who will be responsible for the day-to-day running of the project, delivery of written licenses, forward planning and the day to day management of some of our test campsite and accommodation. We are looking for the right person who not only shows a passion for the outdoors, accommodation and the National Trust but who also has an appetite for ensuring timely and successful delivery of project ambitions. Who we're looking for To be successful in this role you'll need to have; Some basic project management experience; Practical experience in an operational holiday's environment or campsite; Good understanding of necessary standards of housekeeping, presentation and maintenance; Good team worker with the ability to work alongside others, influence and engage with staff, volunteers and local community groups; Flexible customer focused approach with experience and proven record in delivering high standards of customer service and project support; Good organisational and people skills. Who is able to write sound documents, pulling together large amounts of data into licenses, future plans and work reactively and proactively; Working knowledge of good practice of all relevant health and safety, compliance and emergency producers. Experience of risk assessments
Aug 08, 2019
Full-time
NATIONAL TRUST Crossgar, Downpatrick BT30, UK
We are looking for a Project Manager and leader who has the flair for managing the constraints and dependencies of multi-faceted projects which seek to address conservation, visitor experience and commercial opportunities whilst working within a tightly controlled financial model. It will be a challenge, but for the right person, it will be a brilliant opportunity to prove what you can do; as well as stretch and learn. The Project Manager will deliver on projects at the North Coast including the transformation of the Downhill and Cushendun Properties. All of the projects have a range of complexities which need to be addressed to deliver a high quality visitor experience whilst ensuring the protection of Northern Ireland's iconic landscapes. What it's like to work here We're a charity founded in 1895 by three people who saw the importance of our nation's heritage and open spaces and wanted to preserve them for everyone to enjoy. Over 100 years later these values are still at the heart of everything we do. We want people of all ages and backgrounds to enjoy, be inspired by and love the places we look after as much as we do. What you'll be doing Whilst our vision for the future is clear, we have more to do to establish how to reach it and the ways of working which we need to embed within the property and project teams, to achieve it. It will be your role to lead and manage the next stages of developing and delivering these large projects; alongside a General Manager and highly engaged Project Board. These projects will be a key part of the longer term strategy at the Properties and as such you will assist the General Manager its formation and delivery. Using the National Trust Project Management Framework, you'll need to draw on your experience of leading and managing inter-dependencies and risks. With several areas of activity, you will need to draw on your experience of leading and managing multiple work streams in order to co-ordinate teams effectively, helping them keep track of deadlines, find the most favourable option to complete the task and ensuring this is delivered within budget. As you monitor the success of your activities, you'll take overall responsibility for project budgets, financial reporting and governance. You'll achieve all of this through collaborative working and great information sharing across the multi-disciplinary team. Working with stakeholders both internally and externally (including local community, statutory bodies and funders) you'll influence where necessary to ensure results are achieved. Who we're looking for To be successful in this role you will need: Experience in both strategy and operations, either as a business consultant or as a manager in an organisation; experience of research and analysis of data to inform concepts. Evidence of working within commercial environments, turning concepts into business cases and feasible projects to see a financial return that align with wider strategies. A track record of delivering business and project outcomes in a range of environments. Experience in delivery of a diverse project portfolio. Experience in managing and engaging with internal and external stakeholders. Experience in working within delegated financial frameworks, managing budgets to control costs, and procuring and managing services. Experience of research and data analysis used to inform project concepts and business cases; overseeing these to delivery and project close. Experience of adapting to and implementing new processes and ways of working. The package Benefits Click here to find out more about the benefits we offer to support you. Benefits include flexible working whenever possible plus free parking at most locations. You'll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18). Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it. Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you. All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year ! We do not accept CVs or covering letters for Northern Ireland vacancies. Please fill out the online application form on the National Trust Jobs website. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
Aug 08, 2019
Full-time
NATIONAL TRUST Swindon, UK
Summary We need you to establish and embed the right data culture at the National Trust. This is a new and exciting opportunity to be a leader for data governance where you will be accountable for evaluating, renewing and embedding data policies, risk and control processes to ensure that data is managed well and monitoring these. This role is a 2-year fixed term contract. What it's like to work here We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that. We don't want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us. Our central head office Heelis, is situated in Swindon, Wiltshire. We're well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10 minute walk away. Alternatively you can enjoy our open plan atrium space for lunch times, with our internal café available every day. What you'll be doing Reporting directly to the Head of Data you will be the expert on Data Governance within the Data Centre of Excellence. You will be responsible for ensuring that our data is actively managed to enable trusted evidence-based decision making and advocate the value that good data management delivers. You will lead a federated cross-functional community of data practitioners; facilitate our data governance forums and working groups and provide data consultancy and advisory services to support, embed and continuously improve data management. You'll be the gateway between data practitioners and analysts in the business units and IT. There is significant demand to improve data quality to enable evidence-based decisions. You'll be accountable for prioritising, planning and delivering continuous improvements to the usability, accessibility and quality to maximise the value of our data. You'll help us answer some of the National Trust's decisions by delivering data improvements from where to invest to implementing data-driven customer experiences. Creating an overall vision for how data should be governed across the National Trust. You will own and continuously improve data usability, accessibility and quality to ensure that we maximise the value of data. You'll be the champion of good data governance and quality across the National Trust. You'll inspire and coach colleagues to reach their potential and empower them to embed good data governance in everything they do. You'll be the data champion across the National Trust. You'll inspire and coach colleagues to reach their potential and empower them to embed good data management practices in everything they do. Who we're looking for Experience in the Data Governance discipline of Data Management Experience of implementing data governance in large, federated organisations Experience of stakeholder management Experience of delivering data management solutions Experience of successfully communication and influencing data change in highly matrixed organisations
Aug 08, 2019